Overview
Mulligan uses Stripe for secure payment processing. All payment data is handled by Stripe - Mulligan never stores your full card details.Managing Payment Methods
Add Payment Method
Add credit/debit cards securely through Stripe
Set Default
Choose which card to use for automatic billing
Update Details
Change expiration dates or billing addresses
Remove Methods
Delete old or expired payment methods
Adding a Payment Method
1
Navigate to Settings → Billing
2
Click 'Add Payment Method'
3
Enter payment details
4
Save payment method
All payment information is processed and stored by Stripe, not Mulligan. Your card details are encrypted and PCI-compliant.
Setting a Default Payment Method
If you have multiple payment methods:- Navigate to Settings → Billing
- View your list of payment methods
- Click “Set as Default” next to your preferred card
- Future charges will use this card automatically
Updating Payment Information
To update an existing payment method:- Navigate to Settings → Billing
- Find the payment method
- Click “Edit”
- Update details (expiration date, billing address, etc.)
- Save changes
You cannot change a card number. To use a different card, add a new payment method and remove the old one.
Billing Cycle & Charges
When You’re Charged
- Subscription plans - Charged monthly on your billing date
- Credit purchases - Charged immediately upon purchase
- Plan upgrades - Charged immediately, billing cycle reset to date of upgrade
Frequently Asked Questions
Can I use PayPal or other payment methods?
Can I use PayPal or other payment methods?
Currently, only credit/debit cards are supported for Pay as you Go, Plus, Pro, and Team plans.Enterprise plans can use ACH, wire transfers, or invoicing upon request.
Are there any fees or markups?
Are there any fees or markups?
No. You pay exactly what’s listed in our pricing. Mulligan does not charge any additional processing fees.Standard Stripe fees are absorbed by Mulligan - you don’t pay them.
Can I change my billing date?
Can I change my billing date?
Your billing date is set when you subscribe or upgrade and cannot be manually changed.To change it, you’d need to cancel and re-subscribe on your desired date (not recommended due to potential disruption).
What happens if my card expires?
What happens if my card expires?
Stripe automatically updates some cards when they expire (if your bank supports it). Otherwise:
- You’ll receive a notification before your card expires
- Update your card details in Settings → Billing before the expiration date
- If you don’t update it, payment will fail and your account may be downgraded
Can I get a refund?
Can I get a refund?
Refunds are handled on a case-by-case basis. Contact support if you believe you’re entitled to a refund.Generally:
- No refunds for unused monthly credits (they expire)
- No refunds for purchased credits (valid 1 year)
- No prorated refunds for downgrades (you get full access until period end)