Accessing Mulligan
Mulligan is a fully hosted, cloud-based platform. Access it at: app.usemulligan.com All features, data storage, and processing happen in the cloud - no installation or downloads required.Sign Up (New Users)
If you’re creating a new account:Click 'Sign Up'
Visit app.usemulligan.com and click the “Sign Up” button.
Choose your organization name
You have two options:
- Enter a custom organization name (e.g., “Smith Insurance Agency”)
- OR select “Personal Account” if you only plan on using Mulligan individually
Login (Existing Users)
If you already have an account:- Click “Login” at app.usemulligan.com
- Enter your email and password
- Access your organization’s workspace
Understanding Organizations
Mulligan uses an organization-based structure that’s important to understand:Key Concepts
- Every user belongs to one organization
- Each organization has its own subscription plan and billing
- Plans and credits are tied to the organization, not individual users
- Users cannot belong to multiple organizations simultaneously
How Organizations Work
When you sign up
When you sign up
- You automatically create a new organization
- You are the owner/administrator of that organization
- You choose the organization name during signup
- Your subscription plan is associated with this organization
- Initially you are put on the ‘Pay as you Go’ plan
- You can always upgrade or buy more credits from the billing section
Inviting team members
Inviting team members
Available on Team Plan and Enterprise only
- Users can only join your organization if invited
- Invitations must be sent by someone with permission inside the organization
- Invited users join your existing organization (they don’t create their own)
- Navigate to Permissions from the sidebar
- Click “Invite Members”
- Enter their name and email
- They receive an invitation to join your organization
Free, Plus, and Pro plans are single-user only. To add team members, you must upgrade to the Team Plan.
First Login Experience
When you first log into Mulligan, you’ll see a Welcome Modal that guides you through:- Choosing your organization name - Enter your company/brokerage name, or select “This is a personal account”
- Learning about your free credits - You’ll start with 10 free credits each month
- Clicking “Continue” - Complete setup and access your dashboard
- The main dashboard with your usage overview
- The left sidebar navigation for accessing all modules
- Your 10 free monthly credits ready to use
Navigation Basics
The platform uses a collapsible vertical sidebar on the left side:Sidebar Sections
Top section:- Logo and organization name display
- Dashboard
- Submissions
- Quoting
- Policy Checking & Comparison
- Commissions
- Integrations
- Team management
- Permissions
- Support
- Settings
- Theme toggle - Switch between Light, Dark, and System modes
- User menu - View your email and logout option
Next Steps
Explore the Dashboard
Learn about Quick Action Cards and Activity Timeline
Start Using Features
Try creating your first submission or quote
Understand Billing
Learn how credits work and view subscription plans
Invite Your Team
Add colleagues (Team Plan required)

