Accessing Mulligan
Mulligan is a fully hosted, cloud-based platform. Access it at: app.usemulligan.com All features, data storage, and processing happen in the cloud - no installation or downloads required.Sign Up (New Users)
If you’re creating a new account:1
Click 'Sign Up'
Visit app.usemulligan.com and click the “Sign Up” button.
2
Enter your credentials
Provide your email address and create a secure password.
3
Choose your organization name
You have two options:
- Enter a custom organization name (e.g., “Smith Insurance Agency”)
- OR select “Personal Account” if you only plan on using Mulligan individually
4
Complete your profile
Fill in any additional profile information requested.
5
Access your dashboard
You’re now logged in with your own organization and 10 free monthly credits!
Login (Existing Users)
If you already have an account:- Click “Login” at app.usemulligan.com
- Enter your email and password
- Access your organization’s workspace
Understanding Organizations
Mulligan uses an organization-based structure that’s important to understand:Key Concepts
- Every user belongs to one organization
- Each organization has its own subscription plan and billing
- Plans and credits are tied to the organization, not individual users
- Users cannot belong to multiple organizations simultaneously
How Organizations Work
When you sign up
When you sign up
- You automatically create a new organization
- You are the owner/administrator of that organization
- You choose the organization name during signup
- Your subscription plan is associated with this organization
- Initially you are put on the ‘Pay as you Go’ plan
- You can always upgrade or buy more credits from the billing section
Inviting team members
Inviting team members
Available on Team Plan and Enterprise only
- Users can only join your organization if invited
- Invitations must be sent by someone with permission inside the organization
- Invited users join your existing organization (they don’t create their own)
- Navigate to Permissions from the sidebar
- Click “Invite Members”
- Enter their name and email
- They receive an invitation to join your organization
Free, Plus, and Pro plans are single-user only. To add team members, you must upgrade to the Team Plan.
First Login Experience
When you first log into Mulligan, you’ll see a Welcome Modal that guides you through:- Choosing your organization name - Enter your company/brokerage name, or select “This is a personal account”
- Learning about your free credits - You’ll start with 10 free credits each month
- Clicking “Continue” - Complete setup and access your dashboard
- The main dashboard with your usage overview
- The left sidebar navigation for accessing all modules
- Your 10 free monthly credits ready to use
Navigation Basics
The platform uses a collapsible vertical sidebar on the left side:Sidebar Sections
Top section:- Logo and organization name display
- Dashboard
- Submissions
- Quoting
- Policy Checking & Comparison
- Commissions
- Integrations
- Team management
- Permissions
- Support
- Settings
- Theme toggle - Switch between Light, Dark, and System modes
- User menu - View your email and logout option

