Two Ways to Get More Credits
When you need more credits, you have two options:Buy Credits ($1 each)
Best for: Occasional high-usage monthsOne-time purchase, valid for 1 year, works with any plan
Upgrade Plan
Best for: Consistent higher usageGet more monthly credits every month
Option 1: One-Time Credit Purchase
Purchase individual credits at $1 per credit that work with any plan.Benefits
- Valid for 1 year from purchase date
- Roll over month-to-month until expiration
- Work with any plan - even if you downgrade or cancel
- No commitment - Buy only what you need
- Stack with monthly credits - Add to your existing allocation
How to Purchase Credits
1
Go to Settings → Billing
2
Find 'Buy Additional Credits' section
3
Enter the number of credits
4
Click 'Buy Credits'
5
Credits added immediately
When to Buy Credits
Occasional high-usage months
Occasional high-usage months
You normally use 30 credits/month but have a busy quarter coming up with 60 credits needed. Buy 30 extra credits instead of upgrading your plan.
Safety buffer
Safety buffer
Buy extra credits as insurance to ensure you never run out mid-workflow, even during unexpected busy periods.
Avoid upgrading temporarily
Avoid upgrading temporarily
If you only occasionally need more than your plan provides, buying credits is more cost-effective than upgrading for just one or two months.
End of billing period
End of billing period
If you’re about to run out of credits before your billing period resets, buy a small amount to tide you over rather than waiting.
Option 2: Upgrade Subscription Plan
Upgrade to a higher plan for more monthly credits every month.Benefits
- More credits every month automatically
- Better value if you consistently need more credits
- Immediate effect - Get new allocation right away
- Predictable pricing - Same amount every month
- Additional features - Team Plan unlocks collaboration features
How to Upgrade
1
Go to Settings → Billing
2
View available plans
3
Click 'Upgrade' on desired plan
4
Complete payment setup via Stripe
5
Upgrade takes effect immediately
When to Upgrade
Consistent high usage
Consistent high usage
You use 80-100% of your monthly credits every month. Upgrading provides better value than repeatedly buying additional credits.
Growing operations
Growing operations
Your brokerage is growing and you’re automating more workflows. Upgrade proactively to avoid running out of credits.
Need team collaboration
Need team collaboration
You want to add team members. Upgrade to Team Plan ($999/month) which unlocks unlimited team members and permission management.
Need integrations or API
Need integrations or API
You want custom integrations with your AMS, CRM, or other systems. Upgrade to Enterprise for API access and custom integrations.
Payment Methods
Mulligan uses Stripe for secure payment processing.Payment Security
- All payment data is handled by Stripe
- Mulligan never stores your full card details
- You can add multiple payment methods
- Set a default payment method for automatic billing
Frequently Asked Questions
Can I buy credits and upgrade at the same time?
Can I buy credits and upgrade at the same time?
Yes! Purchased credits stack with your plan’s monthly allocation. Many customers buy a safety buffer of purchased credits even when on a paid plan.
What happens to purchased credits if I upgrade?
What happens to purchased credits if I upgrade?
They remain available and continue to be valid for 1 year from purchase. They stack with your new plan’s credits.
Can I get a refund on purchased credits?
Can I get a refund on purchased credits?
Purchased credits are non-refundable once added to your account. However, they’re valid for 1 year, so you have plenty of time to use them.
Do purchased credits expire if I cancel my subscription?
Do purchased credits expire if I cancel my subscription?
No. Purchased credits remain valid for 1 year from purchase, even if you cancel your subscription and return to the Pay as you Go plan.
Is there a minimum or maximum purchase amount?
Is there a minimum or maximum purchase amount?
Minimum: 1 credit ($1). There is no maximum - buy as many as you need.
Can I buy credits for someone else's organization?
Can I buy credits for someone else's organization?
No. Credits are tied to the organization and can only be purchased by someone with billing access in that organization.