Overview
You can change your subscription plan at any time. Upgrades take effect immediately, while downgrades take effect at the end of your current billing period.Upgrades
Take effect immediately with instant credit allocation
Downgrades & Cancellations
Take effect at end of current billing period
Upgrades
How Upgrades Work
When you upgrade your plan:- Take effect: Immediately upon payment confirmation
- Credits: You receive your new plan’s full monthly allocation right away
- Previous credits: Previous monthly plan credits don’t carry forward
- Purchased credits: Remain available and stack with your new plan credits
- Billing: Starts immediately at the new monthly rate
- Billing cycle: Resets to start from the upgrade date
Example: Upgrading from Plus to Pro
Current situation:- You’re on Plus (40 credits/month = 10 free + 30 Plus)
- Today is the 15th of the month
- You’ve used 25 credits, have 15 remaining
- You upgrade to Pro on the 15th
- Your 15 remaining Plus credits are forfeit
- You immediately get 360 Pro credits (10 free + 350 Pro)
- Your billing cycle resets to the 15th of each month
- You’re charged 200 dollars today, then 200 dollars on the 15th of every month
- Any purchased credits you had remain available
How to Upgrade
1
Go to Settings → Billing
Navigate to the Billing page.
2
Click 'Upgrade' on desired plan
Select Plus, Pro, Team, or contact us for Enterprise.
3
Complete payment
Enter payment information via Stripe.
4
Start using new credits
Your new credit allocation is available immediately.
Downgrades & Cancellations
How Downgrades Work
When you downgrade your plan or cancel:- Take effect: At the end of your current billing period
- Credits: You keep your current plan’s credits until the billing period ends
- Purchased credits: Remain available - they don’t expire with the downgrade
- Billing: You continue to have access until the end of the paid period
- Next period: New (lower) plan starts with reduced credits
Example: Downgrading from Pro to Plus
Current situation:- You’re on Pro (360 credits/month)
- Today is January 15th
- Your billing period ends January 31st
- You have 200 credits remaining
- You downgrade to Plus on January 15th
- You keep your 200 Pro credits through January 31st
- You’re not charged again for Pro
- On February 1st, you drop to Plus (40 credits/month)
- You’re charged $20 on February 1st, then monthly
- Any purchased credits you bought earlier remain available
Downgrades don’t take effect immediately. You retain access to your current plan until the end of your billing period.
How to Downgrade
1
Go to Settings → Billing
Navigate to the Billing page.
2
Click 'Change Plan'
Select the plan you want to downgrade to.
3
Confirm downgrade
Acknowledge that the change takes effect at the end of your current period.
4
Continue using current plan
You’ll keep your current plan until the billing period ends.
Cancellations
How Cancellations Work
Canceling your subscription works like a downgrade to the free Pay as you Go plan.- Take effect: At the end of your current billing period
- Credits: You keep your current credits until the period ends
- Purchased credits: Remain available for their full 1-year validity
- Access: You retain access until the end of the paid period
- Next period: You drop to Pay as you Go (10 free credits/month)
Example: Canceling Pro Plan
Current situation:- You’re on Pro (360 credits/month)
- Your billing period ends in 10 days
- You cancel today
- You keep Pro access for the remaining 10 days
- You keep your remaining credits for 10 days
- On day 11 (next billing period), you drop to Pay as you Go
- You get 10 free credits/month going forward
- Any purchased credits remain valid
How to Cancel
1
Go to Settings → Billing
Navigate to the Billing page.
2
Click 'Cancel Subscription'
Find the cancellation option at the bottom of the Billing page.
3
Confirm cancellation
Acknowledge that cancellation takes effect at the end of your current period.
4
Continue using current plan
You’ll keep your current plan until the billing period ends.
Best Practices
Upgrade early in billing period
Upgrade early in billing period
Maximize value by upgrading early in your billing period. This minimizes forfeited credits.
Downgrade late in billing period
Downgrade late in billing period
If downgrading, do it late in your period after you’ve used most credits. You’ll keep access until period end anyway.
Buy purchased credits before downgrading
Buy purchased credits before downgrading
If you know you’ll downgrade but might need extra credits in the future, buy them before downgrading. They’ll remain available for 1 year.
Calculate timing for upgrades
Calculate timing for upgrades
Before upgrading, consider: if you’re 25 days into a 30-day period with 5 credits left, you’ll forfeit those 5 and pay the full month’s fee for the new plan. It might be worth waiting 5 days.
Frequently Asked Questions
Can I upgrade and immediately downgrade?
Can I upgrade and immediately downgrade?
Yes, but it’s not cost-effective. You’ll pay the full month for the higher plan even if you downgrade the same day, because downgrades take effect at period end.
What if I change my mind after downgrading?
What if I change my mind after downgrading?
Before the downgrade takes effect (end of billing period), you can cancel the downgrade by upgrading again. After it takes effect, you’ll need to upgrade manually.
Do I get a refund if I downgrade mid-month?
Do I get a refund if I downgrade mid-month?
No. Downgrades take effect at the end of your billing period, so you get the full value of what you paid for. No refunds are issued.
Can I pause my subscription?
Can I pause my subscription?
There’s no pause option. You can cancel and return to Pay as you Go (10 free credits/month), then upgrade again when ready.
What happens to my data if I cancel?
What happens to my data if I cancel?
Your data remains in your account. You can still log in and view it on the Pay as you Go plan, but you’ll only have 10 credits/month for new actions.